What can Wikimedia learn from the Red Cross and other large volunteer-driven organizations?

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What can Wikimedia learn from the Red Cross and other large volunteer-driven organizations?

Presenter Jennifer Riggs (Wikimedia Foundation)
Themes Communities
About the presenter
Jennifer Riggs has been the Wikimedia Foundation's Chief Program Officer since April 2009. She is responsible for all non-technical program activities such as volunteer recruitment and public outreach. Jennifer comes to Wikimedia from the American Red Cross Bay Area chapter, where, as Manager of Volunteer Resources, she managed the work of more than a thousand volunteers. Prior to the Red Cross, she was Project Director at the non-profit California School-Age Consortium, where she ran a program of train-the-trainer workshops. Before that, she worked for six years in program administration at the Peace Corps, as a Country Desk Office on the Central America Desk, a Country Desk Assistant on the Pacific Islands Desk, and a Training and Technical Coordinator in Togo, West Africa. She has a B.A. in History with minors in Education and Political Science from New York University.
Abstract

The purpose of this discussion is to provide a forum for Wikimedians to explore systems of other volunteer-driven organizations as they may apply to evolving volunteer support needs as the Wikimedia community grows. During this session, participants will examine how promising practices may be adaptable to strengthen volunteer and chapter support from the Wikimedia Foundation. We will also discuss strategies to recruit and retain new volunteers in Wikimedia projects and Chapters.

Language English
Video (download)